Surprise Warranty - monday 2003-07-21 1558 last modified 2003-07-21 1601
Categories: Nerdy, Daily Grind
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I got a piece of mail (directed to my old MIT address, no less - I was wondering if they still forwarded mail to me from there) requesting I extend my warranty on the dead Sony Vaio sitting in my closet. Only this missive claims I purchased my Vaio on October 14, 2002. The inconsistency being that I had verified the laptop was dead many moons before that date. Well. I'll call Sony and see if I can get them to replace the motherboard under this supposed warranty. It wasn't too bad a machine.


Sony sucks. D...

Sony sucks. Do customer service reps get brownie points for being petty and venial?

Ryan Lee on August 05, 2003 06:52 PM

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